At Jutar Bari, customer satisfaction is important to us. We accept returns or exchanges for torn or damaged products within 60 days of purchase. Size exchanges are allowed within 24 hours of receiving the product. Items must be unused and in their original condition to qualify for return or exchange. Please note that refunds are not allowed under any circumstances; only exchanges are permitted. Customers are requested to contact our support team within the stated time frame to process any return or exchange requests.